By Nancy Prater
Someone who often sees beyond what seems possible, Raymond Buchanon, Alabama Power Distribution system operator, has been an unsung hero for a while now.
As a child, he loved taking things apart. “Anyone who’s spent significant time creating with their hands can appreciate the distinctive satisfaction it evokes,” Buchanon said. “Picking up a familiar tool feels comfortable, spending time at one’s own workspace feels like time in a secluded oasis.”
When he’s not in his workshop, Buchanon oversees the day-to-day activities of providing electricity to customers in the Mobile area. He’s responsible for implementing programs that ensure Mobile’s Distribution Control Center (DCC) delivers the best customer service.
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