By Nancy Prater
Simply treating every customer special has developed customer loyalty for Alabama Power Customer Services Specialist Shenita Baker. Working in the West Jefferson Business Office in Hueytown, Baker exemplifies excellent customer service. Her personal touch and genuine interest keep customers coming back to see her.
“Shenita is an unsung hero because she has a passion for service and helping others,” said Business Office Manager Antoinette Madison. “Her critical thinking and problem-solving skills have served her well in the specialist role.”
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